Is it possible to put together our own list of Tenant Screening checks?

Absolutely, We have created a collection of bespoke packages however should you wish to add additional searches to your account these can be introduced in seconds

How long does the process take?

Referencing checks are dependent on the speed with which a referee is able to respond to the request. Referencing Service will chase these responses daily until they have been received. Credit related checks can be verified almost instantly via the secure online portal.

Do I need to add the guarantor's details to the system as well?

No your potential tenant will add this information and we will speak directly with the guarantor to confirm their details and gain there approval.

Are you able to report the completed information to replicate an internal/external form?

Yes, the data held within the system can be reported exactly as your company or business processes require. Saving you time creating these reports manually

How secure is the personal information?

Referencing Service use a Thawte 128bit encryption Secure connection to protect applicants data via our login section

What happens when I add a perspective tenant to the property?

Once added your potential tenant will receive an email from Referencing Service providing them with a secure link to complete the required information, enabling you to review the data and submit for screening via your interface at the touch of a button.

Can the tenants details be added manually by ourselves?

Your accounts will provide the ability to enter or amend details manually should this be required. Please note in order to action any credit related checks a suitable release form would need to be submitted

How up to date is the data or on the system?

Referencing Service systems will allow you to monitor the progress of all aspects of the screening process directly from your interface in real time so you are secure in the knowledge that the referencing team are actively processing your tenants vetting.


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